13a Bateman Street, W1D 3AF
Categories: accessories custom made fetish leather rubber
Long-established fetish store, recently moved from Islington to a new location in Soho, with a good range of leather, rubber and toys, plus gear from the world-famous Fetters of Warwick.
Made to Measure and custom options available.
Telephone: +44 20 7226 0665
Information from BLUF last updated by Nigel, aka SubDirectory (3) at Sun Dec 30 17:01:00 2018 UTC
This shop has a discount offer available to BLUF members. Sign in for details.
Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM
Rating:4.4
Rating: 3
I will try to write a review that is as as honest and professional as possible. I start by saying that the shop had an incredible potential, remarkable is the quality and the varied quantity of stock. Unfortunately, the weak point is the customer care. As I entered the shop I was barely greeted (only after my greeting was reciprocated by theirs - 3 guys chatting at the till). When I asked one of them if the size I was looking for was available, I was told that it would surely be reordered sooner or later, without even seeing if the one I was looking for was among the harnesses displayed, without looking in other stores or online and without even checking when the next delivery was due. Anyway I ask if I was allowed to try on a bigger size, I am told yes but of course I was not shown where the fitting room was located, I had to ask where it was, being my first time in the shop. One of the guy told me it was downstairs. Going down the stairs I am amazed at the huge room with a myriad of other items I had not been told about. I finished trying on the harness and decided to buy it but first I asked if another style I had seen on line was available. I was told that if it wasn't on the shop floor it meant that they didn't have it, and I asked if they had it on the shop floor since I didn't check and the guy told that he didn't have a clue. Honestly, a bit bored, I asked him if he could check or if he wanted me to check. Let me point out that the amount of harnesses in the shop is huge but no one showed me around for any alternatives to what I was looking for. I paid for my purchase and left a shop that, in my humble opinion, should rely on a team that has knowledge of the stock, the shop floor, is passionate and WORKS. Nobody was unpleasant or rude but absolutely absent from a professional point of view. I probably won't go back there again soon because I prefer to shop online rather than being a burden to them.
Rating: 5
Excellent ! the staff wer so helpful and honest, gave guidance and not just thinking about sales. they cared that you were happy and were very freindly. shop is super clean and tidy and made it easy to shop.
Rating: 5
This store seems to constantly improve. They have an amazing selection of products. The staff are also really friendly and very helpful. Highly recommended.
Rating: 5
Both employees were friendly and approachable, could answer questions on gear. Priced well and absolutely something for everyone.
Rating: 5
The guys at Regulation are always so helpful and they know what they are talking about. They take the time to make sure that I was completely happy with what I bought. Definitely recommend them 👌
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